A. INTRODUCTION The Energy Act has laid out the necessary guidelines for settling complaints regarding electrical energy consumption. The major energy sector entities established under the Energy Act of 2019 (hereinafter the ‘Act’) that deal with complaints from...
A. INTRODUCTION In the past quarter of a century, Kenya has experienced a rapid increment in the ICT sector and internet connectivity. Globally, there has been an information revolution. The Country has established a data economy which is the wealth and resources...